Need to know
Frequently Asked Questions
Everything you need to know before and after your order.
We offer standard and express shipping options. Standard shipping takes 3-5 business days, while express shipping delivers in 1-2 business days. Free standard shipping on orders over $100.
We offer a 30-day return policy. If you're not completely satisfied with your purchase, simply contact our customer service team and we'll guide you through the return process.
Yes! All Derma Farm products are 100% cruelty-free and never tested on animals. We are certified by leading cruelty-free organizations.
Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order in your account dashboard.